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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All Prompribor products

Heat meters, heat meters, ultrasonic flow meters, flow converters, data collection and processing systems, metering units
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  • Heat meters Prompribor
    Heat meters
    TS.TMK-H, TSK, STD, Logic, etc.
  • Thermal calculators Prompribor
    Thermal calculators
    TMK H20, H30, H100, H120, etc.
  • Flow converters Prompribor
    Flow converters
    UPU, MasterFlow, etc.
  • Service devices Prompribor
    Service devices
    US-H2, etc.
  • Thermal converters Prompribor
    Thermal converters
    KTPTR, KTSPR, KTP, TPT, etc.
  • Measuring lines Prompribor
    Measuring lines
    type ILP, ILO, ILV, etc.
  • Accounting nodes Prompribor
    Accounting nodes
    UUHVS, UUTEM, etc.
  • Flow meters Prompribor
    Flow meters
    DAC et al.
  • Power sources Prompribor
    Power sources
    BP-12-0.45, BP-24-0.22, etc.
  • Data processing systems Prompribor
    Data processing systems
    AM-02, ALS, etc.
  • Bench equipment Prompribor
    Bench equipment
    Cascade-2P, UFS-02, STREAM-PU , etc .
  • Measuring controllers Prompribor
    Measuring controllers
    KI-2, etc.
  • Connecting fittings Prompribor
    Connecting fittings
    UPU DN 25, MF2/MF10 DN 15, etc.
  • Cabinets of accounting units Prompribor
    Cabinets of accounting units
    SHUU-GW, SHUU-GH, etc.
  • Additional devices Prompribor
    Additional devices
    DB-9M, DR30-24, etc.
  • Devices and devices for data transmission Prompribor
    Devices and devices for data transmission
    iRZ MC52iT, USR-DR301, etc.
  • Pads Prompribor
    Pads
    VPS DU 20, MF DU 15, etc.
  • Prompribor
  • Archive Prompribor
    Archive
    TMK-N2, TMK-N5, etc.

NEW TECHNOLOGIES GROUP

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